Return and Refund Policy

Delivery Notes: 

• Most orders leave us within 48 hours, however this may be longer during our peak season (Black Friday - Jan)
• Items purchased over the weekend, bank holiday or Friday afternoon will be processed over the weekend and be collected by the couriers on Monday (excluding UK Bank Holidays)

Pre Order Items: 

Orders that include pre order items will not be despatched until the pre order items arrive. The order would then be sent complete. If you require the other items earlier, we advise you to place a separate order for the pre order item/s. 

What happens if my order doesn't arrive?  

If the delivery date has passed, please contact the customer care team. We will try our best to resolve your issue as quickly as possible and investigate the status and whereabouts of your order.

If your order has not arrived within 3 days of despatch, you may be required to wait a further 10 working days before a replacement order will be despatched.

We will endeavour to deliver within the estimated timeframe, however, during busier periods, extreme weather conditions, or product launch events, deliveries may take slightly longer. We will always try our best to keep any temporary changes that impact deliveries to the minimum and always strive to provide the best delivery service possible.

Refund Policy:

To request a return please contact us.

We do not accept exchanges on any products.

You must contact us within 30 days of receiving the item you wish to return. We only accept returns from orders that have been bought on our website.

If an item is faulty or incorrect, we will arrange the return of this product and we will be liable for the cost of this return.

If you have placed the order incorrectly or have changed your mind, the item can still be returned to us within 30 days, but the return must be at your own cost. Please contact us to arrange this.

Any items being returned to us must be in their original packaging and in a saleable condition. If they are not in a saleable condition and/or fall outside of the 30-day policy, then we reserve the right to not refund you. All goods will be subject to a full inspection upon return & before a refund is given.

If you are unsure of the suitability of a dart or are looking to try something new, we recommend only throwing 1 dart to ensure the barrel does not become damaged whilst trialing these. This will ensure your product is still eligible for a return should you decide these are not suitable for you.

Please ensure when you return your item that you include your original delivery note and select a reason for the return. This returns information can be found on the reverse of the delivery document.

All accepted returns will be refunded at the price you purchased your items, this includes sale items or any items on promotion. The refund will not include any delivery charges you have paid.

We cannot accept any liability to damaged/lost/stolen items if you have returned your items with your own independent courier. If you are responsible for the return, we recommend that you obtain proof of postage with any returns.

For more information on returns please contact our customer care team where we will be able to help you further.